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Industry research

IT Operations Management (ITOM), ITSM and Telecom OSS in India

Built from 1 source: 1 independent research · latest Oct 2026

Market sizeUS$41.5 billion2024 [1]
Growth a year8.9%2024–2028 [1]
Sources1Headline from: independent research

Global ITOM, per Gartner, IDC, MarketsandMarkets, Oct 2026 (independent research).

The market, segment by segment

Global ITOM8.9% a year, 2024–2028
2024US$41.5 billion
Global ITOM Market Projected Size
2028US$58.2 billion forecast

Source: Gartner, IDC, MarketsandMarkets, Oct 2026 [1]

Other

The global IT Operations Management (ITOM) market size reached USD 41.5 billion in 2024 and is projected to grow at a CAGR of 8.9% to reach USD 58.2 billion by 2028. Driven by enterprise cloud migration, hybrid IT architectures, and AI-driven automation (AIOps), organizations are deploying unified IT infrastructure monitoring tools. [1]

India's domestic market for IT management software and telecom OSS solutions is expanding rapidly due to 5G network rollouts, Digital India initiatives, and BFSI digital transformations. India's enterprise software spending is projected to grow at 13.2% annually, supported by rising adoption of cloud SaaS models and domestic cybersecurity mandates. [1]

FigurePeriodValue
Global ITOM Market Size [1]2024US$41.5 billion
Global ITOM Market Projected Size [1]2028US$58.2 billion forecast
Global ITOM Market CAGR [1]2024–20288.9% forecast
India Enterprise Software Spending Growth [1]2024–202813.2% forecast

Companies in this industry on FinMinutes

Sources

  1. Independent research Gartner, IDC, MarketsandMarkets, Industry report in the offer document of EverestIMS TechnologiesPublished 22 Oct 2026 · data as of FY 2025-26 · forecast to 2028 · p.123, 124, 125, 127
Every figure on record (4)
TopicFigurePeriodValue
OtherGlobal ITOM Market Size [1]2024US$41.5 billion
OtherGlobal ITOM Market Projected Size [1]2028US$58.2 billion forecast
OtherGlobal ITOM Market CAGR [1]2024–20288.9% forecast
OtherIndia Enterprise Software Spending Growth [1]2024–202813.2% forecast

Frequently asked questions

What is the size of the IT Operations Management (ITOM), ITSM and Telecom OSS market in India?

According to Gartner, IDC, MarketsandMarkets (October 2026), the global itom market was US$41.5 billion in 2024.

How fast is the IT Operations Management (ITOM), ITSM and Telecom OSS market growing?

Gartner, IDC, MarketsandMarkets projects continued growth, a growth rate of 8.9% a year over 2024–2028. Forecasts are the source's, not FinMinutes'.

Where do these figures come from?

Built from 1 source: 1 independent research. Each figure carries its source number, which links to the full source list with dates and page references.

Figures are quoted from the sources listed above, with their dates and page references. They are not FinMinutes estimates and are not a recommendation about any security. All industries →

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